Cisco ICM Software CTI OS Agent Desktop User Guide

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CiscoICMSoftwareCTIOSAgentDesktopUserGuideThismanualprovidesinstructionsforusingtheCTIOSAgentDesktop.ThismanualisintendedprimarilyforagentswhowilluseCTIOSAgentDesktoptoanswerandprocesscalls.ThismanualassumesthatanadministratorhasalreadyinstalledthehardwareandsoftwareneededforCTIO